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The Go Digital Framework | Primer on Digital Transformation Series
Learn about QuickReach Digital Transformation Network concepts and how you can employ design thinking in your digital transformation process.
QuickReach Team QuickReach Team
FREE
Developing a Customer Persona Map | Primer on Digital Transformation Series
The second course in the Primer series. Create a comprehensive profile of your users to understand & respond to their needs based on their fictional personas
QuickReach Team QuickReach Team
FREE
Mapping out a Customer Journey | Primer on Digital Transformation Series
The third course in the series. Optimize your operations by tailoring your organization’s digital transformation based on your Customer Persona Map.
QuickReach Team QuickReach Team
FREE
Listing Priority Stages for Improvement | Primer on Digital Transformation Series
The fourth course in the Primer series. Address stages where you can improve your services by identifying the pain points and bottlenecks in your process.
QuickReach Team QuickReach Team
FREE
Service Design Blueprint | Primer on Digital Transformation Series
The last course in the Primer series. Strategize your business process from customer-facing to internal processes to create a streamlined experience.
QuickReach Team QuickReach Team
FREE
An Introduction to the QuickReach Platform | Going Paperless Series
First course in the Going Paperless Series. Learn more about the Steer platform and how you can optimize your business processes the Steer way.
QuickReach Team QuickReach Team
FREE
Building Record Apps | Going Paperless Series
The second course in the Going Paperless Series. Learn how to digitize and manage your data using record apps
QuickReach Team QuickReach Team
FREE
Building Basic Workflow Apps | Going Paperless Series
The third course in the Going Paperless Series. Create and optimize your business process by building a workflow app.
QuickReach Team QuickReach Team
FREE
Building Advanced Forms | Going Paperless Series
The fifth course in the Going Paperless Series. Understand the relationships between existing data sets and use them as record apps to make your forms more dyna
QuickReach Team QuickReach Team
FREE
Building Advanced Workflows | Going Paperless Series
The last course in the Going Paperless Series. Design a better process flow using On-the-Fly Assignment, SLAs, Work Scheduler, and Notification Manager.
QuickReach Team QuickReach Team
FREE
Introduction to Automation | Getting Automated Series
Begin your digital transformation journey with the automation layer by learning how to create automation rules
QuickReach Team QuickReach Team
FREE
Automating Ticket Assignment | Getting Automated Series
The second course in the Getting Automated Series. Create rules in your automation process to forward and reassign ticket requests to appropriate steps or users
QuickReach Team QuickReach Team
FREE
Automating Notifications | Getting Automated Series
The third course in the Getting Automated Series. Set specific parameters and conditions to automate when notifications should be sent to users.
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Updating Existing Datasets and Records | Getting Automated Series
The fourth course in the Getting Automated Series. Use automation to keep your records accurate and updated in real-time.
QuickReach Team QuickReach Team
FREE
Adding Records with the Automation Layer | Getting Automated Series
The last course in the Getting Automated Series. Streamline your workflow process and automate adding new records to your workflows.
QuickReach Team QuickReach Team
FREE
Admin Overview | License and Access Management on QuickReach
This course is an overview of the Admin role in the QuickReach platform.
QuickReach Team QuickReach Team
FREE